Audience

List of voters from your area that have been filtered down by demographics to reflect who you want to reach.

Canvassing

Knocking on potential supporters’ doors to talk to them about the campaign.

Clipboard

A portion of your outreach list assigned to one volunteer or staff member to either call, text, canvas, write postcards to, or email.

CSV

A spreadsheet file, usually with voter data, uploaded into Universe.

Dashboard

The main view of the Universe app when you begin working within an Outreach.

GOTV

Acronym for Get Out The Vote. Usually refers to the final four days before Election Day, but can refer to ANY period where voters can actually cast their ballots.

Invitation or “Join” link

The link you can send to volunteers or staff via text or email to join an Outreach and access their clipboard.

List-Cutting

The act of creating a new Audience.

Outreach

Catch-all term and tool for methods of contacting voters via phone banks, text banks, canvasses, postcards, bulk-texts, or emails.

Phone Bank

Outreach type in which you and your volunteers call voters or volunteers via phones (land lines, cell, and VOIP).